Golden Glow Motel Rotorua


Terms & Conditions


- Rates displayed are subject to seasonal and special occasion changes

Payment Terms

- Your credit card will be charged for the full amount within 48 hours of your confirmed booking unless prior arrangement has been made direct with the Golden Glow Motel. Please note that only Visa and MasterCard credit cards are accepted and  there is a 2% charge when you pay with a credit card

Cancellation Policy

- Individuals: Cancellations can be made up to 48 hours prior to arrival date. A fixed cancellation charge of $25 may apply. Thereafter if cancelled or in the case of a no-show 100% of the first night will be charged.

- Group Bookings for 3 or more units : Group Cancellations must be received at least 14 days prior to arrival.  Cancellations received after this period will incur a 20% cancellation fee.  Cancellations received less than 48 hours prior to arrival will forfeit total stay amount.

Check In-Out    

- Check-In is available from 2pm on the day of arrival.  Check-Out time is 10am on the day of departure. Early check-in and/or check-out is by arrangement only.


- Visitors are welcome but must vacate the premises by 9.00pm.


- We have a NO SMOKING policy inside the units and Spa pool areas. Smoking is ONLY permitted outside where ash/butt pots are provided.

Other Conditions

- If you expect to arrive outside reception opening hours, please inform Golden Glow Motel in advance, using the contact details found on the booking confirmation.
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform Golden Glow Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.